Article: 'The Probabilistic Age'
[Update: the article can now be accessed here]
Chris Anderson writes:
Q: Why are people so uncomfortable with Wikipedia? And Google? And, well, that whole blog thing?
A: Because these systems operate on the alien logic of probabilistic statistics, which sacrifices perfection at the microscale for optimization at the macroscale.
Q: Huh?
A: Exactly. Our brains aren't wired to think in terms of statistics and probability. We want to know whether an encyclopedia entry is right or wrong. We want to know that there's a wise hand (ideally human) guiding Google's results. We want to trust what we read.
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