Grrrrrr!!!

I have been trying for the last hour to make a simple credit card payment on the net, and no matter what I try it doesn't work, and it doesn't give me any feedback as to why the payment was rejected (and I've checked that I have enough money in my Credit Card account). I've made plenty of such payments before with no hassles. It's driving me crazy :-)

Update. I received the following email from the company

I am afraid we had issues over the last 12 hours in processing credit cards due to an error with our Acquiring Bank and Payment Processor; this resulted in many orders being cancelled, including your orders.

We are very sorry if this has caused any problems, but due to the timing we were not aware of the issue until this morning.

We now believe everything is working okay, so you should be able to place your order successfully.

“Formatted paste” feature for text editors

“Formatted paste” feature for preserving bold, italics and underlining formatting in text pasted into a plain text document, using the plain-text formatting conventions *bold*, /italics/ and _underlining_

Say you’ve copied some text from something like a Word document or a PDF document that contained bold, italics or underlining formatting. If you want to paste that into a text editor, you lose that formatting.

The “Formatted paste” feature would preserve it, using the common plain text conventions for representing such formatting: asterisks for bold text (like this: *bold text*), forwards slashes for italics (like this: /italicized text/) and underscores for underlining (like this: _underlined text_).

For example, the “Formatted paste” would automatically put underscores around bits of text that were originally underlined.

If you're wondering, I just suggested this feature to the makers of the two Text Editors I use TextPad and NoteTab.

'Swipe' technology for touchsreen text input

It's a very neat idea - the touchscreen displays a keyboard, and you just draw a line with your finger that passes over the letters you want and it figures out what you're trying to type. If this works as good as it seems in the demo, this is going to be everywhere soon. See the (2 minute) video.

Gujerati Carrot Salad

Gujerati Carrot Salad

(adapted from Madhur Jaffrey's Indian Cooking)

This very simple salad tastes great. Even though it's an Indian dish, it isn't at all spicy (in flavouring or heat). It's essentially just grated carrot and cooked black mustard seeds, which have a nutty taste that really compliments the carrot. It'd go well with non Indian food as well.

• carrots, 5, coarsely grated
  
• salt, 1/4 tsp
  
• vegetable oil, 2 tbsp
  
• whole black mustard seeds, 1 tbsp
  
• lemon juice, 2 tsp
  

• In a bowl, toss the grated carrots with the salt
  
• Heat the oil in a very small pan over a medium flame.
  
• When very hot, put in the mustard seeds.
  
• As soon as the mustard seeds begin to pop (this takes just a few seconds), pour the contents of the pan (the oil and seeds) over the carrots.
  
• Add the lemon juice and toss

Can be served either at room temperature or cold.

Bill Gates: Making Capitalism More Creative

Making Capitalism More Creative by Bill Gates. I think it's worth a read.

[Update: the article is no located here]

Internet at last!

It's taken 39 days, since moving from my old place, to get internet access up and running at my new place. One of the reasons I haven't written to this blog much lately.

Combined laser scapel/probe for viewing/destroying individual cells

MIT Technology Review reports

Engineers at the University of Texas at Austin have patented a laser microscalpel that allows a surgeon to operate on tissue one cell at a time, precisely targeting disease while leaving healthy surrounding cells alive.

Current technologies for destroying a cell damage surrounding cells. The device also provides imagery of the cells -- using two-photon fluorescence microscopy -- to guide the surgery.

On what's left to be done

A problem that remains to be solved before the device can be used on patients is shrinking the width of the probe from 15 to 5 millimeters--the size of the standard tools used in endoscopic surgery--so that it will be compatible with existing surgical technology.

The research was published in the June 23 issue of Optics Express.

1 in 4 people of European descent carry an 'obesity gene'

1 in 4 people of European descent carry a gene that leads them to feel famished more often -- leading to a greater risk of obesity -- researchers have found. The gene has a significant impact on the production of several hormones controlling our appetite. The research was undertaken by an international team led by Imperial College London, and has been published in Nature Genetics.

Integrating medical devices in hospitals

Integrating medical devices in hospitals could help save lives. This article from MIT Technology Review gives a few examples of efforts underway to do this.

A train that never has to stop: clever 'out of the box' way for passengers to board and depart

Here's a neat idea for a train that trains wouldn't have to ever stop at stations. It's been developed by Taiwanese inventor Peng Yu-Lun. (via Carectomy).

On the top of the train sits a little car, and passengers wanting to get off the train can enter it before it reaches the next station. As the train drives through the station, the car slides off the top of the train and onto a railing beside the platform.

Passengers wanting to board the train get into a similar car at the platform before the train arrives, and it slides onto the train as it passes. So at each station, the car currently on the train slides off and a new one slides onto it.

The video on the linked page shows how it works.

Extending cut-and-paste: meshing operation structure with perceived task-structure

People's use of cut and paste operations is driven by the moment-to-moment way they are perceiving and thinking about tasks they are trying to perform.

I'll try and explain what I mean by talking about the last two examples I've given.

In the second example, the person wanted to copy a bibliographical entry, containing both the entry's text and, from within that, the URL of a link (to an online copy of the paper).

In the way they're looking the task, they conceptualise the paper as a single thing that they want to note down information about. And thus it's desirable to be able to perform a copy operation on the text, immediately followed by a copy operation on the URL.

Then they've got the information they want about the paper, and can now switch to their notes file and paste it.

Having to copy the text, switch to the notes file, paste it, switch back to the bibliography, copy the URL, switch to the notes file and then paste that is a distraction that doesn't mesh so well with how the person is perceiving the task.

In the first example's scenario, there's really two ways that the person could be perceiving and thinking about their task as they go about it. In the way I presented it, the person wants to grab a bunch of server names from a diagnostics report, then open an email and paste them into it. That is, they're thinking of it as a batch-copying operation like with the bibliographical entries.

Alternatively, they may approach the task in a more serial fashion, scanning through the diagnostics report, finding a particular server that they want to investigate, thinking a bit about the problem, copying that one across to the email and adding a short write up for it there, and then going back to the report and repeating the process to find the next server of interest.

Whether the person undertakes the task in a 'batch' or 'serial' fashion may depend on factors like the size of the report (how many servers, how many statistics about each of them), the nature of the problems with the servers, whether they basically already knew which servers were problematic before looking at the report, etc - and also on the person's habits and nature.

The general point I'm trying to make is that cut and paste it not just about "moving information around". It's about supporting the ways the user wants to move the information around, in the context of how they perceive and think about the task.

When someone is performing a task, they've got some notion of their goal in mind (though it might be very vague). The information in front of them, and how they perceive and think about it, will shape how they will want to proceed.

Within this context, they decide on the sorts of operations they'd like to perform. While they are performing them, they need to be able to keep in mind (though it doesn't have to be fully consciously) what their broader goals are, what tasks they want to do next (we often have in mind the next few things to do), and often something of the state of things before performing the operation.

In their minds they break down the task in a certain way, and the operations provided by the software should try and mesh with this breakdown. That is, offer ways to perform each of those tasks in a convenient fashion.

It's easy to look at operations -- like cut and paste operations -- in the abstract, and think, well if I can already achieve the same effect one way, why do I need another way of doing it? The answer to that is that the other way may better mesh with the way you are perceiving and breaking up the task.

Extending cut-and-paste: batch-copying from an online bibliography

My last example was of batch-copying items from a report to an email. Here's another batch-copying example.

A person finds an online bibliography of papers on an AI topic they're researching, and wants to note down, in a file in their text editor, several of the papers mentioned. Some of the bibliographical entries link to online copies of the papers. They want to note down both the text of the entry and the link (if present).

With a single-item clipboard, noting down the details of a paper would mean copying the text describing it, switching back to the bibliography and then copying the link's URL.

It'd be much simpler if you could copy both those things to the clipboard first, and then switch to the text file. And even better if you could copy those details for all of the papers first, then switch to the text file and paste them all.

Lets look at how much difference it'd make if the person wanted to note down 15 of the papers. Using a single-item clipboard, it'd take 8 operations to copy the details for each paper (and 7 for the last one):

1) copy text of entry
2) switch to text file
3) paste text
4) switch to bibliography
5) copy url
6) switch to text file
7) paste url
8) switch from text file to bibliography

(that last step isn't required for the last paper you copy)

So the formula for the number of operations for N papers, with a single-item clipboard, is:

((N - 1) * 8) + 7

if N is 15, that's 119 operations

With a multi-item clipboard, you'd need two copy operations per paper, two paste operations per paper, and one switch from the bibliography to the text file:

(N * 4) + 1

for an N of 15, that's 61 operations -- 58 less and almost half the number.

Extending cut-and-paste: Copying link location and other context-menu operations

You can copy the URL of a link on a web-page by right-clicking on it and choosing the 'Copy Link Location' (or whatever it is called in your browser) option on the context-menu.

How could you use mult-item clipboard operations for items you copy via menu items, such as in this case? How could you specify where in the clipboard to copy it to, and whether to insert it as a new item there or to replace the existing item there?

Here's how it could work. To insert the URL as the third item in the clipboard, the user could type

     ctrl(+shift) 3 +

and then while still holding down ctrl,

     right-click the link and click 'Copy Link Location'

which is essentially the same set of keystrokes as you'd use for performing the same copy operation with some selected text. The difference being that here they don't type the 'c' as they would to copy some text.

Extending cut-and-paste: batch-copying as another motivation for multi-item clipboard

If you want to transfer a batch of items from one context to another, a mult-item clipboard means you don't have to switch back and forth between the two contexts to copy each item.

A computer-network admin might be looking at a network-diagnostics report and want to pull out the names of some of the servers mentioned to put into an email to a colleague about having a look at them.

The report contains various details and statistics about the company's servers. The information is layed out in a table, and the server names are in a particular column. The admin wants to mention three of those servers in an email, so they copy these to the clipboard, then they open an email and paste them into that.

With a single-item clipboard and 3 items to copy, there'd be 5 switches between windows: for the first item, switch to the email and paste it, then for the next two, switching back to the report then back to the email. Whereas with a mult-item clipboard, there'd just be a single switch between windows -- 4 less.

The alternative means to copy the information with a single-item clipboard, would be to select an area of the table that contained the three server names, paste that, then remove all of the extraneous pasted information. It'd depend on the specifics of the situation as to whether this would be quicker or not.

Extending cut-and-paste: example two of motivation for mult-item clipboard

My last post looked at a case where it is useful to have multiple clipboard items. Here's another.

There are multiple terms the user wants to search for within a number of documents, and the editor / word processor only allows them to search for one item at a time.

To make it easier for themselves (and avoid typing errors), the user wants to cut and paste the search terms into the Find dialog box. Within a document they need to individually search for each item, and then they need to repeat this process for each of the other documents.

With a single-item clipboard, each time they wanted to paste an item again (for searching the next document), they'd have to recopy it into the clipboard.

If there were 3 search terms and 5 documents, then you'd have to add each term to the clipboard 5 times. That is, make 5 copy operations. In total, for all 3 terms, you'd have 15 copy operations for loading them into the clipboard. And remember that each of those 15 copy operations would involve finding an existing copy of that term that you'd stored somewhere already.

With a mult-item clipboard, you'd only need to perform 3 copy operations - that's 12 fewer copy operations and 12 fewer times having to find an existing copy of that term to copy.

In my previous example, I considered the case where a person wants to paste a particular phrase a number of times during the course of writing a document, and they need to perform other cut and paste operations in between each of these. In the present example, you want a multi-item clipboard for essentially the same reason - because you're interleaving other cut and pastes between the pastes of a particular item.

It's just that in this case, all of the items are like this - things that you want to paste multiple times over a period of time, with other cut and paste operations interleaved.

---

In UNIX, you could perform all of those Finds with a single grep command. Sometimes, though, you want to search the document in a more interactive manner in the editor. It depends on why you want to search for that item - you might want to look for an item then edit it or something surrounding it, for example.

Here's another reason for potentially wanting to search within the editor windows themselves. If you've got those documents all already open, you can directly search within their window. If they were stored in different directories, and you wanted to grep them, you'd have to spell out those directories in the grep command.

Extending cut-and-paste: repeated pastes of an item, interleaved with unrelated cut and paste operations

I want to start looking at why you'd want some of the features I've described (there are still some more features to describe, but I'll get to them later).

Here's a reason for wanting to be able to store up more than one item on the clipboard.

Sometimes you want to paste the same information multiple times, and it may be some time between each paste.

There might be a certain phrase that will need to be included various times in a document you're writing, which you may end up needing to paste five times.

In a case like this, in between those pastes you'll want to be able to perform other unrelated cut and paste operations.

If you've only got a single-item clipboard, then each time you perform one of those other cut and paste operations, you'll have to recopy that phrase onto the clipboard before you paste it again.

That means you'll have to either find one of the other instances of the phrase in the document, select it, then copy it. Or you'll have to store a copy of that phrase somewhere like in another document just containing it so you can quickly get it from there.

Extending cut-and-paste: template paste

Imagine that the clipboard contained the name of a car part and the identifier for that part

     1) black steering wheel
     2) sw_bw07

and that the user wants to put them into a destination document with the name followed by the identifier in brackets, like:

     black steering wheel (sw_bw07)

Rather than just pasting those items in then adding the brackets around the identifier, you could use a template paste to specify you want to paste the first item followed by a space then the second item enclosed in brackets.

Effectively, you'd enter (where an underscore is used to represent a space)

     ctrl(+shift) v t #1_(#2)

the 't' says you want a template paste. Following the 't' is the specification of the template: paste the first item on the clipboard followed by a space, an opening bracket, the second item on the clipboard then a closing bracket.

If you break that up into the individual keystrokes, what the user actually types is

     ctrl(+shift) v t # 1 _ ( # 2 )

Because the '#' has a special meaning (used to refer to items on the clipboard), if you wanted to include a literal '#' in the text, you'd have to type '\#'.

With paste commands, if you don't specify a specific position on the clipboard the last position is assumed. So to template paste the item in the last clipboard position with brackets on either side of it, you could type

     ctrl(+shift) v t ( # )

That is, you can have an anonymous item reference. It is possible to have multiple anonymous item references. The idea behind how they are parsed is that the further right an item is on the clipboard, the more likely (it's assumed) it is to be more recently entered. And it's assumed you want to fill the '#'s in the template in the order they've been added (that is, from left to right, starting at the position such that the last item in the template is the last item in the clipboard).

So if you had four items on the clipboard and the last two were a part name and a part identifier, and you wanted to paste it like before with the part name followed by a space then the identifier in brackets, you could type

     ctrl(+shift) v t # _ ( # )

The rightmost # is taken as referring to the last item on the clipboard, and the next rightmost # the second last item on the clipboard, the third last # the third last item on the board, and so on. Just specifying the '#' items without explicitly specifying the positions is just a shortcut, and what I've outlined is just my current thinking about how that might best work.

What if the template refers to more items than are in the clipboard? The same principle applies. The missing items are still to be filled in, so they are "more recent". That means that if there are three items in the template

     ctrl(+shift) v t # , _ # ( # )

but only two in the clipboard

then the third template item is still to be filled on. The second item is taken as the second on the clipboard, and the first the first on the clipboard.

then since there are only two items it'd paste

     item1, item2 ()

Handling (the various cases of) anonymous references to clipboard items is really about shortcuts. What I've described is just my current thinking about what'd be the most convenient default behaviour. You'd really need experience with template pastes to see how it was.

I suspect you'd soon enough pick up the way these default cases work. With cut and paste you've got fairly immediate feedback and you can always undo things if it's not what you want.

(You might have picked up that you could implement the functionality of a join paste with a template paste. But I think that the join paste is such a common pattern that it makes sense to have a specific command for it).

Extending cut-and-paste: understanding split copies

A multi-item clipboard is a list of items.

On the one hand, items can be individually added to that list

     CTRL(+SHIFT)+C,+

where those items might be taken from different places within the present document, or from within a number of documents.

On the other, multiple items can be added to the list in a single go using a split copy. The items come from a single range of text, which the split copy divides up into individual items, each of which becomes its own item on the clipboard.

It's copying from a list of items in the document to another list of items in the clipboard. These are different types of lists.

The list in the document is an implicit list - the text editor doesn't really know that it exists (it does in some limited ways, like being able to press CTRL+RIGHT_ARROW_KEY to jump to the start of the next word).

The list in the clipboard is an explicit list. Each item is separate, and the operations understand that it's a list of items. The advantage of this is that you can then tell it to paste just the third item, and then later when you need the fourth item, just that.

Both implicit and explicit lists have their own advantages (and disadvantages). Implicit structure allows you to deal with the information in a more fluid way, and explicit structure imposes more rigidity.

Cut-and-paste is for repurposing information, whether for editing what you've got, or for making a new copy of the information in another context. In either case, you're making a copy of the information from a source, and then putting that information back into a destination (which may even be the same place).

It can be useful to take an implicit list and copy it into an explicit list, so then you can repurpose that information as a list of items -- pasting individual items at different times in different contexts, for example.

Split copies allow you to translate between the implicit and explicit.

Extending cut-and-paste: split copy

A document might contain a line of text like

     13491, Orange, 2, $50

which can be considered as a sequence of items delimited by ', '.

You could select that text and, with a 'split copy' that specifies the ', ' delimiter, copy each item onto the clipboard as a separate item (in the following, an underscore is used to represent a space):

     CTRL(+SHIFT)+C,S,,_

The clipboard would end up containing four items:

     1) 13491
     2) Orange
     3) 2
     4) $50

Remember that by default when you copy something to the clipboard it replaces the last item on the clipboard list. When you're copying multiple items on the clipboard with a split copy, the first of those items would replace the item currently at the end of the list, and the other items would be inserted after it.

If there were three space separated words in the document and you wanted to copy them as new items at the end of the clipboard list, following what was already there, you could use '+' to do so (again with a space represented by an underscore):

     CTRL(+SHIFT)+C,+,S,_

If you wanted to insert the new items starting at a specific position in the clipboard list, like at position 3:

     CTRL(+SHIFT)+C,3,+,S,_

(At this stage I think it should probably be possible for the user to list the position specifier '3' and the '+' in any order - the previous command could also be written as:

     CTRL(+SHIFT)+C,+,3,S,_

but this is something I'll come back to).

If you specified a delimiter that wasn't contained in the selected text, I think the most sensible behavior would be for nothing to be copied to the clipboard (perhaps with a subtle auditory or visual indication of the failure). The most obvious alternative would be for the entire selection to be copied as a single item.

Cool 3D depth effect using animated gifs (images)

Unfortunately image I've uploaded has lost the animation (or somethign like that) - so you'll have to click the picture to see the original images with the 3D effect!



Very cool way of showing 3D depth in images! No doubt would get irritating soon enough, but quite effective. These animated gifs must be made by quickly switching between two stereographic images.